Real People. Real Results."I had the same bipap for 5 years, and was in need of a new one. I contacted Americare and my Care Specialist was a great help. Once my Dr. and the insurance company released the needed information, I had my machine 2 days later! The process was very smooth for me, they took care of everything and I got myself a new bipap. Great service and they take great care of you! Thank you !!!"
- Samuel I., Arcadia, CA
Real People. Real Results."I appreciate the fact that not only am I saving money but that cpap supplies are delivered to my door and Americare handles all of my insurance needs. The new cpap machine and cpap supplies are well used and loved!"
-Margaret F., Latham, NY
Real People. Real Results."For anyone thinking of using Americare to provide your supplies for your CPAP machine, I must tell you that you have nothing to fear. My Care Specialist handled everything (and I do mean everything) accurately and professionally. If I had any questions, and there were a few along the way, he responded either by phone or with an email within an hour or so. He made sure the supplies I needed matched correctly with what I had originally been provided so the package of supplies was exactly what I needed. Everything was in the box as promised. And it barely took a week for it to arrive from the west to the east coast where I live. Now, the supplies will arrive every 3 months as my insurance allows. I am extremely pleased with the customer service that my specialist provided me. And that's what made the whole ordering process so easy. Thanks Americare!"
-Tony N., Ft. Lauderdale, FL
Real People. Real Results."My concerns about using an out-of-state company for all of my CPAP supplies have been totally put aside! Americare by far has given me the best customer service support I've ever received from any local supply company."
Cassandra S., Chino Valley, AZ
Real People. Real Results."I am a new CPAP user and my knowledge about this condition was absolutely zero. Once I received my machine from Americare, I was instructed to call my Care Specialist and he would go over how to operate the machine. I must tell you, he was so thorough and answered all of my questions without hesitation. This truly made me feel at ease. I live 2183 miles away and I felt very comfortable with my decision after dealing with my Care Specialist over the internet. When it came time for my mask I had a few problems finding the correct type and fit. I had to call several times and received the most sincere and professional customer service I have ever experienced. I would rate your company with 5 stars."
Dawn K., Portage, MI
Real People. Real Results."I was really impressed with your sense of urgency and importance that I have the cpap machine for better sleep. And I have benefited over these past two weeks and am most grateful. Many people will be able to sleep better at night because of your cpap services."
Rev. Allan R., Los Angeles, CA
Real People. Real Results."I contacted your offices back in the beginning of the year to inquire about receiving a new CPAP machine and supplies. Having used my machine for over 5 years, I was interested in getting a newer model to help alleviate the daytime sleepiness I was experiencing. Americare dealt with my insurance and in a very short while I had my new machine. I was pleased with the model and cpap supplies that were included. Detailed instructions were included to cover anything your Care Specialist missed (although he did not miss anything!)."
Susan P., Watervliet, NY
Real People. Real Results."The cushion that I am sleeping best with is the medium. I also want to thank you and your co-workers for their assistance with picking out and getting my machine. On Thursday the 7th I called about the clip on my head gear being broken and the gentleman who took my call was very courteous and did not once accuse me of damaging the equipment. Instead he explained to me how the piece will be taken care of. That is probably the first time that has ever happened to me and I could not be more pleasantly surprised. So again I would like to thank all of you at Americare!"
Andrew C., Oklahoma City, OK
Real People. Real Results."I am a new patient of Americare. In society today we lack accurate understanding of customer care. As a result, we rarely feel the empathy and care one needs and is owed for choosing to trust a specific company with our problem. In contrast, we the customer lack the appreciation for those who fulfill their role and help us with our problems and allow us to have our dignity. Rather, they are quick to complain and slow to commend. I was fortunate to have a Care Specialist help me. She absolutely embodies the above mentioned. Please consider and acknowledge her as one of your best. This letter has no bearing on my bottom-line but how she got to it. She made me feel she cared and is on my side going to bat for me. Thank you for a fine choice."
Carlos R., Concord, N.C.
Real People. Real Results."Thank you so much for your help on this. I'm very excited about everything you've worked out for me. I've allowed my machine to really become neglected because I was so afraid about how much it would cost me to get a new machine or replacement pieces. Because of this my sleeping has become more and more of a problem over the last few years. I can't tell you how excited I am to get a new machine and mask and be able to get through an entire night of sleep again. You are my new hero!"
Richard E., Oklahoma City, OK.
Real People. Real Results."I am so grateful for all you have done for me. I have never in my life been treated so well by anyone. I am so ready since it was a Godsend when you called. I needed a new bipap machine and bipap supplies so badly. You got everything handled so quickly and with such expertise. My thanks to you again, you are the best and I thank you from the bottom of my heart."
Bobby G., Haynesville, LA
Real People. Real Results."I called another CPAP company and quite honestly I don't think they got past ordering my sleep study and then left it at that....It was only a few DAYS after the first time I talked with you, you had ordered my sleep study and was almost FINISHED with getting my order to me. I could not believe it!!!!!! That's excellent customer service!!!!!! I am extremely happy with my new CPAP machine--I think I even slept better last night for the first time in a long time!!!! That's a nice feeling too!!!! Thank you so much for doing such a great job!!!!! You did better than Wal-Mart (I'm an ex-Wal-Mart employee!) your company exceeded my expectations."
Lisa S. Phoenix, AZ
Real People. Real Results."Just wanted to let you know that my new CPAP machine and cpap mask are great! The mask is very comfortable to wear. Dianne is getting adjusted to hers. It's been awhile since she's used her CPAP machine on a regular basis. She does like the mask you sent which is like her previous one. Thank you for your help with these machines and products. You certainly handled things very well and in a very timely manner. We appreciate all you have done."
Jeremy B., Richmond, VA
Real People. Real Results."I just wanted to drop you a note to thank you for all your efforts on my behalf. All my cpap supplies came as promised and I was elated. My new cpap mask is perfect and the CPAP has changed my life. Yesterday, for the first time in my life I woke up and felt like I was ready to seize the day. I already started recommending your services to friends. Thank you so much for your help!"
Dave K., Owatonna, MN
Real People. Real Results."I am writing to thank your company and you personally so much for the time and attention you have given to me. I have had some problems in the past getting the proper masks and supplies. You really went the extra mile obtaining the replacement of a broken part that the other supplier that I bought it from would not honor. Thank you again for the superior service you have given me."
Teresa M., Simi Valley, CA
Real People. Real Results."Thank you for shipping out the new machine so fast and your prompt response. You are great with customer service. More companies should have great people like you!"
Susan A., Wauconda, IL
Real People. Real Results."It was a pleasant surprise when I contacted Americare Respiratory Services to request information about getting supplies for my CPAP machine. Not only did I get the information, but a brand new machine and supplies. The service and the information was great. I was taken through the process by a Care Specialist who was very helpful. Your company should be very proud of him for the kind of service he provided me in getting the necessary supplies I needed."
Jorge F., Miami, FL
Real People. Real Results."I just wanted to take this moment to thank you and your boss for the help you have gave me for the mask and hose I really do appreciate it really I do its not everyday you run across nice people as you two are. and really God bless you both. I'm so excited of this mask and I really do appreciate it."
Jimmy H., Red Oak, TX
Real People. Real Results."The documents that came with my new CPAP machine and supplies have been signed and mailed. After 4 nights use I like the Aeiomed Everest 3 CPAP machine. It is quieter and smaller than my old unit, has only one hose even with the humidifier which is a plus, and the water reservior is easier to refill. I appreciate your assistance with the insurance company and doctors office. It took the hassle out of this process for me and made it affordable to replace my outdated equipment. The reorder for hoses, mask and related supplies is also a plus. I would and will recommend you and Americare to anyone I know using CPAP equipment."
Dan N., Fort Lauderdale, FL